TERMS & CONDITIONS
Contract
A booking is confirmed when you receive an email or written confirmation from us of your stay and a booking reference. When you receive an email/ letter of confirmation signed by us, this signifies that both parties have entered into a binding contract which is subject to all the Meynell Mews terms and conditions. Please ensure the details on your booking confirmation are correct and advise us immediately if there are any errors.
Payment
Due to Covid-19 we are going digital if at all possible. You are therefore requested to lodge credit/debit card details against your booking to reserve the property. Monies will not be taken at that stage but your card will be pre-authorised.
Alternatively, you can pay online with BACS to HSBC a/c # 31489682 sort code: 40-08-31. If you wish to send an electronic payment from abroad, our International bank account code is GB48HBUK40083131489682 and the branch ID is HBUKGB4116V.
Please reference your cottage number/surname which informs us who has paid & when.
Lastly, you can be traditional and pay by cheque! Please make cheques payable to Breedon Hall Ltd and post to Breedon Hall, Breedon on the Hill, Derby, Leicestershire. DE73 8AN.
Reservation / Security Deposit
There will be no deposit or security deposits taken on booking, but we shall debit your card with the full amount + any delapidations/ damages/ extra cleaning costs/ or other extraneous payments once we have discussed these with you.
Cancellation
Whilst we are still in the grips of C-19, any last-minute cancellations due to the virus will be free of charge on the condition that a doctors' note can be produced to prove the condition.
Nonetheless, wise bookers would arrange holiday cancellation insurance just in case!
Non-Availability of Accommodation
We would only cancel your stay if your accommodation were unavailable for reasons beyond our control. In this situation, we would refund all monies paid by you for the stay. Our liability would not extend beyond this refund.
Arrival
Your cottage will be available from 4pm on the day of arrival unless arranged with us beforehand.
Due to social distancing, keys will be left on the kitchen table and the door left open.
Parking
Please feel free to unload directly outside Mews Nos. 2 & 3 as there is sufficient space between the hedge and the steps to the cottages; No.1 has its own wicket gate access so guests for this one can unpack from directly off the drive. Once disembarked please park alongside the evergreen hedge, driveway side, for the duration of your stay.
Departure
Please vacate your cottage by 10 am on the day of departure to allow us time to make it ready for the next guests. Again, if you would like to leave later, we are reasonably flexible conditional on advance notification (at least 24 hrs), no immediate re-letting occurring and we confirm it is possible to do so in writing (ie email).
Use of the Property
The number of guests occupying any cottage must not exceed four but we will look kindly on extra children and the occasional adult in a Z-bed. Guests must use the cottage for personal and domestic purposes only and not for commercial purposes. We reserve the right to refuse entry to the party if these conditions are not observed.
Care of the Property
All guests agree to take all reasonable and proper care of the property and the furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair and condition and in the same clean and tidy condition at the end of the rental period, as at the beginning. The owners can require payment from guests to cover the replacement of broken items or the repair of damage, in or to the property along with any additional costs which may result; for example, extra cleaning costs.
Cooking that results in persistent and pungent smells (ie. some types of curry) is not permitted. Any infringement of this will incur costs to the guest for defumigation.
Please report accidental damage or breakage if and when it happens. Repairs and replacement items can then be arranged in advance of the arrival of other guests. We may make an additional charge of £30 if accidental damage or breakage is not reported to us when it occurs.
Telephone
Each cottage is equipped with a landline telephone, which we provide for free. These are provided mainly for the odd occasions when mobile signals are patchy, emergencies, or for those guests who do not use mobiles. Excess usage, however, incurring larger than reasonable costs will be re-charged to those guests who incur them.
Fire Safety Regulations
To comply with fire safety regulations, no naked flames are to be used in the cottage, except candles. No.3, which has a log-burner, is the only other exception.
Wi-Fi
Use of Meynell Mews Wi-Fi is subject to our Wi-Fi Terms and Conditions.
(see the section below this).
Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions unless it is proven to have been caused by a negligent act by ourselves, our employees or contractors whilst acting in the course of employment.
Right of Entry
We reserve the right of reasonable access to your cottage at all times, but, where possible, we would advise you in advance if access were required.
Children
We welcome children of all ages but would ask parents or the adults supervising them to restrict their playing to the grassed areas at the lower end of the hall grounds, and not stray over towards Curzon House opposite or near the hall itself. Excessive noise, ball games & discarded toys/bikes left lying about are also to be discouraged.
Pets
Well mannered, safe and housetrained dogs are permitted for an extra fee (£10/dog/night). Please dispose of dog faeces as you would in any public place.
Directions
Detailed directions to your cottage will be provided on booking.
Wi-Fi Access Terms and Conditions
This agreement sets out the terms and conditions on which wireless internet access (“the Service”) is provided to you, a customer of Meynell Mews (“us”).
Wi-Fi Access Terms and Conditions
This agreement sets out the terms and conditions on which wireless internet access (“the Service”) is provided to you, a customer of Meynell Mews (“us”).
1. Extent of the Service
1.1 We do not recommend in particular the use of any websites (or other internet related services) (“Internet Services”) and your use of Internet Services is carried out entirely at your own risk.
1.2 We have no responsibility for, or control over, the Internet Services you access and do not guarantee that any services are error or virus free.
1.3 We have no responsibility for, or control over, the information you transmit or receive via the Service.
1.4 Save for the purposes of network diagnostics we do not examine the use to which you put the Service or the nature of the information you send or receive.
1.5 We do not guarantee:
1.5.1 the availability of the Service;
1.5.2 the speed at which information may be transmitted or received via the Service; or
1.5.3 that the Service will be compatible with your equipment or any software which you use.
1.6 Whilst we take reasonable steps to ensure the security of the Service and to prevent unlawful access to information transmitted or received using the Service, we do not guarantee the security of the information which you may transmit or receive using the Service or located on any equipment utilising the Service and you accept that it is your responsibility to protect your information and have adequate security (in terms of equipment and procedures) to ensure the security, integrity and confidentiality of your information and data.
1.7 We reserve the right at all times to withdraw the Service, change the specifications or manner of use of the Service, to change access codes, usernames, passwords or other security information necessary to access the service.
2. Your Use of the Service
2.1 You must not use the Service to access Internet Services, or send or receive e-mails, which:
2.1.1 are defamatory, threatening, intimidating or which could be classed as harassment;
2.1.2 contain obscene, profane or abusive language or material;
2.1.3 contain pornographic material (that is text, pictures, films, video clips of a sexually explicit or arousing nature);
2.1.4 contain offensive or derogatory images regarding sex, race, religion, colour, origin, age, physical or mental disability, medical condition or sexual orientation;
2.1.5 contain material which infringe third party’s rights (including intellectual property rights);
2.1.6 in our reasonable opinion may adversely affect the manner in which we carry out our business; or
2.1.7 are otherwise unlawful or inappropriate;
2.2 Music, video, pictures, text and other content on the internet are copyright works and you should not download, alter, e-mail or otherwise use such content unless certain that the owner of such works has authorised its use by you.
2.3 We may terminate or temporarily suspend the Service if we reasonably believe that you are in breach of any provisions of this agreement including but not limited to clauses 2.1 to 2.3 above.
2.4 We recommend that you do not use the service to transmit or receive any confidential information or data and should you choose to do so you do so at your own risk.
2.5 The Service is intended for consumer use only. In the event that you use the Service for commercial purposes we would specifically refer you to clause 6.2 below.
3. Criminal Activity
3.1 You must not use the Service to engage in any activity which constitutes or is capable of constituting a criminal offence, either in the United Kingdom or in any state throughout the world.
3.2 You agree and acknowledge that we may be required to provide assistance and information to law enforcement, governmental agencies and other authorities.
3.3 You agree and acknowledge that we may keep a log of the Internet Protocol (“IP”) addresses of any devices which access the Service, the times when they have accessed the Service and the activity associated with that IP address
3.4 You further agree we are entitled to co-operate with law enforcement authorities and rights-holders in the investigation of any suspected or alleged illegal activity by you which may include, but is not limited to, disclosure of such information as we have (whether pursuant to clause 3.3 or otherwise), and are entitled to provide by law, to law enforcement authorities or rights-holders.
4. Fair Use Policy
4.1 Our contract with BT permits unlimited but reasonable usage.
5. Child and Young Person’s Use
Customers who wish to allow children and young people access to the Service should supervise such access and use. By allowing access to the Service you are allowing access to all of the Services, including the web, email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities. It is, therefore, your responsibility to determine which Services are appropriate.
6. Other Terms
6.1 You agree to compensate us fully for any claims or legal action made or threatened against us by someone else because you have used the service in breach of these terms and conditions and in particular clause 2.1 to 2.3 and 3.1 above.
6.2 Whilst we do not seek to limit our responsibility for fraudulent misrepresentation or if you are injured or die as a result of our negligence we have no responsibility (to the extent permitted by law) to compensate you (whether or not we are negligent) for any direct financial loss, loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, business interruption, loss arising from disclosure of confidential information, loss arising from or in connection with use of the service or inability to use or access the service or a failure, suspension or withdrawal of all or part of the service at any time or damage to physical property or for any other similar direct loss that may arise in relation to this agreement whether or not we were advised in advance of the possibility of such loss or damage. We agree that neither this agreement does not allow either party to act as, or hold themselves out as, acting as an agent of the other party and that that the terms of this agreement are not enforceable by a third party under the Contracts (Rights of Third Parties) Act 1999.
6.3 This agreement is governed by the law of England and is subject to the non-exclusive jurisdiction of the English courts.